After each appointment we prompt clients with a text to send feedback if they wish to rate their service, this is how we measure customer satisfaction and we value all feedback. All feedback is shared on our Facebook page, swing by if you would like to read what customers say about us. Here are some recent comments.
"A trip to The Hair and Beauty is always an enjoyable experience. Everyone is so friendly and always facilitating. No matter whether it's an emergency apt or to change an apt they can always fit you in. Salon is immaculate, really comfortable chairs to give you a massage when getting your hair washed. Very experienced staff who are always available to give advice. Points system is great it's lovely to receive a free treatment in the beauty section. Lovely coffee and teas and to top it all wifi. Well done girls!" Regina
"Hey girls, We had an absolutely fab day at the wedding and honestly the amount of comments on our hair and make up were unreal we felt like celebrities 😊. I love going out to you because it’s like home from home no awkwardness the space you work in and the staff are gorgeous. You can talk with you all and get a professional and honest opinion on absolutely anything you are brilliant. There could be a full salon and everyone on the go but you are still even time and honestly made feel important the service and attention to detail is 110% 🤗
Thanks again women you’re pure talent legends 😍😍😍" Amanda
"If there was an option to choose a mark of 100 I would choose that one. The girls in this well run establishment are by far the best I have ever dealt with. And to say the experience of the bridal trial was second to none. I am so excited for the morning of my wedding in less than 2 weeks.. It was such a pleasure. And again thank you so much for the fabulous prize that me and my fiancé have won with you guys..." Amy x
"The Hair and Beauty Chalet is a truly unique experience. It feels like a spa with the works, outside a million miles away once I step through the door. On my last visit I got my hair done. While the colour was being put in I got my nails painted and while the colour was setting I was brought into the tranquil beauty rooms to get my eyebrows done. I have never known waxing to be so gentle. I then returned to the salon where my hair was finished to my delight! It is unique to be able to not only get my hair done but nails and waxing too, all on one visit. I have never before looked forward to going to the hairdressers; I love it now!" Mairead
"Can't recommend the hair and beauty chalet enough. The girls are all lovely and very professional. Fantastic value and I was completely satisfied with my hair. Really looking forward to going back for some treatments. Thanks again girls" Clare
"Love the staff very professional. Catriona looked after me.I loved the whole experience and got a fabulous colour and cut very happy." Pauline
"Tricia is always a pleasure to deal with. Excellent quality work and very professional". Nicola
"Have to say Denise really knows what she is at in her job. I've never felt as great thanks so much for the wonderful back neck & shoulder massage I'll definitely be back again. As for the facial wow thanks for all Denise, so friendly as well". Thelma
"I had a great experience with the girls for my hair and makeup trial, couldn't fault the day and can't wait for my wedding now." Miranda
"Steph knows my hair better than I do! Looks shiny healthy and strong". Gina
"Absolutely amazing! Thank you Stephanie, I have never had so many compliments about my hair and make up, great job, great salon, I will be back! Take care" Catherine.
"Trisha has been doing treatments for me over the last couple of months but this was first facial/massage experience. As always Trisha was professional and friendly. The room was relaxing and I really enjoyed the Indian Head Massage!" Nicola
"Just had a wonderful back, neck and shoulder massage, followed by an Indian Head massage and Skinician facial by the talented Denise. It was an amazing experience, very professional, friendly and private. Excellent service and Denise was absolutely amazing. Thanks so much girls I'll be back soon" Caroline